How to Create a Staff Access and Collaborator Access

How to Create a Staff Account and Grant Collaborator Access in Shopify

Adding staff and collaborators to your Shopify store allows team members to manage different aspects of the store securely.

1. How to Create a Staff Account

Step 1: Go to the Staff Management Section

1. Log in to your Shopify Admin.

2. Click on Settings (bottom left corner).

3. Select Users and Permissions.

Step 2: Add a New Staff Member

1. Click Add staff.

2. Enter the staff member’s name and email address.

3. Choose the permissions you want to grant them (e.g., Orders, Products, Customers, etc.).

Step 3: Send Invitation

1. Click Send Invite.

2. The staff member will receive an email invitation to join the store.

2. How to Grant Collaborator Access

Collaborator access allows Shopify experts, developers, or agencies to work on your store without using a staff account.

Step 1: Enable Collaborator Access

1. Go to Settings > Users and Permissions.

2. Scroll down to Collaborators.

3. Click Manage Collaborator Requests and set access preferences (e.g., require a request code).

Step 2: Approve a Collaborator Request

1. When a Shopify Partner requests access, you’ll receive an email or see the request in Users and Permissions.

2. Click Review Request.

3. Set permissions and click Approve.